Welcome to our Frequently Asked Questions page
Please click on the information category that you are interested in and you will be able to find some of the most common questions asked by consumers. If you cannot find an answer to a question you have below, please feel free to contact using the Contact page on the website
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Can I have cushions made for my cane/rattan furniture in my own fabric?
Yes but there are certain conditions. The fabric needs to be suitable for use as Domestic Upholstery and confirm to UK standards of Fire Retardency. A certificate will be required to authenticate this. We are also unable to offer this service on vertically striped fabrics and we are unable to guarantee a pattern match. For further details please contact Customer Services
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Are my Outdoor Cushions/Pads Waterproof
The simple answer to this is no. They are however Water Resistant. By the very nature that cushions need to be sewn in their construction, holes are effectively put into the fabric during the sewing process. The material is water resistant and will repel liquids so we advise that during prolonged periods of bad weather cushions are kept out of the elements. Cushions will be fine in times of a brief shower.
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What is Cane?
Cane is the name used for the woody, climbing rattans after the outer skin or bark has been striped of. Rattan Cane has a solid centre which can be manipulated into shape by the heating of sap that exists inside. It is not hollow like Bamboo but the structure is more honeycomb inside. Cane can grow at a rate of 2-3cm per day and is therefore an very renewable raw material. Cane is available normall in 2-5cm diameter pieces.
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I have an old Daro Cane Suite, can I order replacement cushions?
In the majority of cases Yes. We offer a comprehensive service for replacing cushions on older Daro suites. Much of the time the frames are in perfect condition and customers may choose to upgrade their fabrics for a newer one. Visit the Cushion Replacement Service section of our website for further details.
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Can I buy all ranges from Stockists?
Stockists are limited to the number of suites they can display but are required to have a minimum of three ranges to be a Daro Stockist. You are able to order any range from the Daro collection from your local stockist.
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What are the differences between the fabric grades?
Our Indoor fabrics are graded A-C. A tend to be mainly Cotton fabrics in construction with B and C more chenille type fabrics. C Grade is the highest priced grade.
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Can I purchase furniture direct from Daro?
Daro only retail to the consumer within the Northamptonshire area. We are very proud of our UK wide stockist network, and we endeavor to support them as they support us. If you would like to find your local stockists please visit our stockists locator, or contact us for further information.